Local driver Adrian reports that the service is steadily building momentum as more and more people discover how best to use flexibus.
This initiative is is trumpeted as
“a flexible, on-demand, rideshare service, for areas with limited or no bus service. Residents can book a flexibus journey to their nearest town, train station, hospital and other key destinations.”

As you’d expect, the service does come with some limitations:
“Flexibus operates exclusively for places not served by a regular bus service . . . . You can’t book a flexibus journey to travel along an existing public transport route.”
“Journeys can be made:
– to and from anywhere within a zone
– to and from key destinations outside a zone (eg towns, other transport links etc)”
To find out more about the zones, and how to book, you can go to the website: https://www.eastsussex.gov.uk/roads-transport/public/flexibus
There are currently ten zones in the East Sussex flexibus scheme:

The nearest and most relevant one is Zone seven. This map shows the “key destinations” that can be reached from within this zone:

Planning and booking a journey that does not “travel along an existing public transport route” may require a bit of trial and error, depending on where you want to start and where you want to get to. But with a little homework, the flexibus service does genuinely offer a door to door, prebookable, bus service that many will find extremely convenient – and with a price cap until November, it’s also very affordable.

The easiest way to make a booking is by downloading the mobile phone app:
–  AppStore – Ride Pingo
–  Google Play – Ride Pingo
Unfortunately, if you don’t have a smart phone, or if your i-phone is pre IOS 13.0, you’ll need to make a phone booking:
01273 078203 – 6.30am to 7.30pm, Monday to Saturday (not Sundays or Bank holidays)
There appears to be no way to interact with this service via a laptop or desktop.